Rootes MotorsServicing & repairs

Mercedes Sprinter, Vito and V-Class 7G-Tronic Plus and 9G-Tronic gearbox service — Milton Keynes

The automatic Sprinter, Vito and V-Class vans use the 7G-Tronic Plus, and the newer ones also the 9G-Tronic. Vans work hard and tow, so we service the fluid and filter for the load, at the right temperature.

Book your gearbox serviceCall 07746 922 273

Static service from £399, dynamic fluid exchange from £799, priced to your car. Get a price first — send the registration and we confirm the gearbox.

A cut-away automatic gearbox showing its clutch packs and planetary gear sets
Inside an automatic gearbox: clutch packs and gear sets, all running in the same fluid. Photo: Kirill Prikhodko on Unsplash

Which Mercedes Sprinter, Vito and V-Class cars have the Mercedes 7G/9G-Tronic

Sprinter (NCV3)2013–2018
Automatic versions. 7G-Tronic Plus (722.9) automatic.[1]
Sprinter (VS30)2019 on
Automatic versions. 7G-Tronic Plus (722.9) or 9G-Tronic (725.0) automatic.[1]
Vito and V-Class (W447)2014 on
Automatic versions. 7G-Tronic Plus (722.9) or 9G-Tronic (725.0) automatic.[2, 3]

Gearbox versions are as published by the car maker, ZF and the sources below. We confirm your car's exact gearbox from its VIN before ordering parts.

What to know about the 7G-Tronic and 9G-Tronic in a Mercedes Sprinter, Vito and V-Class

  • The Sprinter article names the 7G-Tronic Plus for the 2013 NCV3 update and lists both the 7G-Tronic Plus and the 9G-Tronic for the 2019 VS30. It does not give years for each.[1]
  • The Vito article lists both automatics for the third-generation W447 without years. The first and second generations had a five-speed automatic, which is not a 7G-Tronic.[2]
  • The 9G-Tronic page notes the V-Class (W447) is listed for longitudinal engines only.[3]

What the service includes

Static service, from £399:

  • Road test with live data before we start and again before handover
  • Pan off and filter renewed where the design allows, with a new seal and bolts where specified
  • The fluid specified for your gearbox, by part number — the 7G-Tronic and 9G-Tronic take different fluids
  • Level set by the method the gearbox calls for, with the fluid at the specified temperature read from live data
  • Adaptations reset, leak check, and the work recorded against your car

Dynamic fluid exchange, from £799: everything above, plus our machine connected into the cooler circuit to renew the fluid in the torque converter and cooler circuit, not just what drains from the pan. Dynamic exchange prices and booking · How the dynamic exchange works →

Each step is explained on our Mercedes 7G-Tronic (722.9) and 9G-Tronic (725.0) gearbox service page.

An engine and automatic gearbox removed from a car, on a workshop table
Engine and automatic gearbox out of the car on a workshop table. Photo: Myron Mott on Unsplash
A mechanic working on the underside of a car raised on a lift
Most of this work is done from underneath, with the car on a lift. Photo: Jimmy Nilsson Masth on Unsplash

The Rootes Standard

What you get on every job

Not extras, and not only on the big jobs. This is how every car is looked after at Rootes Motors, from an oil service to a gearbox.

  1. Fixed price in writing before we start

    You get a fixed price in writing before any work begins. If we find anything else, we send you photos and a link to approve or decline it — nothing extra is done without your yes.

  2. 12-month warranty on parts we supply

    12-month warranty on parts we supply (wear items and consumables excluded), and every job is road-tested and checked before handover.

  3. Covers on, clean overalls, every car

    A seat cover, steering-wheel cover and floor mat go into every car before we touch it, and we work in clean overalls — never in a customer's car in dirty clothes.

  4. A warm, dry waiting room with coffee

    On a while-you-wait job you sit in a warm, dry waiting room with a coffee — not stood outside in the cold and rain.

  5. Paperless, with every job on record

    Booking is paperless. Every job is recorded against your car, and we email you the documents confirming the work completed.

  6. Automatic service and MOT reminders

    Every registered customer gets automatic service and MOT reminders by email, so a due date never slips past.

  7. MOT arranged on our street

    We arrange your MOT at the DVSA-approved test centre on our street, take the car there and back, and fix anything that fails.

Questions we get asked

Which gearbox does my Sprinter or Vito have?

Automatic Sprinters from 2013 and Vitos from 2014 use the 7G-Tronic Plus, and newer ones can have the 9G-Tronic. Send us your registration and we confirm it before quoting.

How often should a van gearbox be serviced?

Our own advice is around every 60,000 miles on average, sooner for vans that tow, carry heavy loads or do a lot of stop-start work.

Can you do it while the van is off the road for a short time?

Plan on leaving it with us for a morning or an afternoon. Call us and we book the slot to suit your day.

How much is a Mercedes 7G/9G-Tronic gearbox service on a Mercedes Sprinter, Vito and V-Class?

A static service (drain and fill, level set at the correct fluid temperature) is from £399, and a dynamic fluid exchange on our machine is from £799, both priced to your car. The price moves with which Mercedes 7G/9G-Tronic version it has, the pan and filter part and how much has to come off to reach it. Give us your registration and we confirm a fixed price in writing before we start.

Where these facts come from

  1. 1.Wikipedia, “Mercedes-Benz Sprinter” (read 30 Oct 2026)NCV3 2013 update: 7G-TRONIC PLUS seven-speed automatic; VS30: 7G-TRONIC PLUS and 9G-TRONIC automatics, without years
  2. 2.Wikipedia, “Mercedes-Benz Vito” (read 30 Oct 2026)Third-generation W447 (launched 2014): 7G-Tronic Plus and 9G-Tronic automatics listed; first and second generations five-speed TouchShift automatic
  3. 3.Wikipedia, “Mercedes-Benz 9G-Tronic transmission” — variants and applications (read 30 Oct 2026)Which Mercedes models and years are listed with the 9G-Tronic (type 725.0)

Other work we do on the same car

Diagnostics & electrics

Dealer-level diagnostics, and a written estimate before any work.

from £79See the service

Servicing

To the manufacturer schedule, service book stamped.

from £169See the service

Repairs

Brakes, clutches, suspension, cooling, cambelts, head gaskets and turbos.

from £120See the service

Further reading

Other cars with the Mercedes 7G/9G-Tronic

The same service, written up for other models we see.

Mercedes-Benz